December 12, 2019

Changi upskills employees for digital transformation - Passenger Terminal Today

By UKi Media & Events December 03, 2019 6 0

Changi Airport Group (CAG) has announced plans to commit S$10m (US£7.2m) over two years to upskill its 2,000 employees in adaptive, technological and technical skillsets to prepare them for new jobs and tasks to be created by the company’s digital transformation.

The airport has signed a Memorandum of Understanding (MoU) with the Singapore Manual & Mercantile Workers’ Union (SMMWU) to form a Company Training Committee (CTC).

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Under the CTC initiative, CAG employees will have the opportunity to attend up to 10 days of digital-focused training over the two years, including a growth mindset program designed to strengthen their readiness to embrace new technology. They will be offered courses and workshops to build competency in digital skills such as data, robotic process automation and programming, as well as user interface/user experience (UI/UX) design. A customized SkillsFuture for Digital Workplace course will also be available for support staff.

CAG CEO Lee Seow Hiang said, “Looking ahead, with Terminal 5 coming onstream in about a decade, the scale of our operations will double, and technology will continue to transform airport operations and the way we work. Digital transformation demands that workers today are upskilled to accelerate change and to meet the challenges of tomorrow. With this investment in digital-focused training, we hope to establish a relevant, ready and resilient workforce.”

To make training more accessible to employees, CAG will work closely with the SMMWU, learning providers and other industry stakeholders to identify essential skills and training needed to equip its staff for the future of work. It will also continue to focus on developing digital learning experiences to enable training on the go and make learning more fun and engaging.

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